Refrigerator & Fridge Repair in Los Angeles
Built-in, French-door, side-by-side, and Sub-Zero refrigerator repair across Westside LA; ask about appointments.
$85 service call credited toward repair · 30-day labor / 90-day parts warranty
Updated September 2026
Quick facts
| Service call | $85 — credited toward the repair when you proceed |
|---|---|
| Warranty | 30-day labor · 90-day parts |
| Credentials | BEAR #A 50636 · EPA Section 608 Universal |
| Hours | Mon–Fri 09:00–19:00 Sat–Sun 10:00–16:00 |
Urgent diagnosis
Ask about same-day appointments; timing depends on scheduling and parts.
All brands serviced
Sub-Zero, Wolf, Viking, Samsung, LG, GE, Whirlpool, KitchenAid, Bosch, Miele, Thermador.
Built-in expertise
Specialized experience with built-in refrigerators including Sub-Zero 600/700-series and panel-ready Thermador.
$85 service call, credited toward the repair
Diagnostic fee is credited toward the repair when you proceed.
Bilingual — English & Español
Both languages spoken by technicians.
Honest assessment
If your fridge isn't worth repairing, we'll tell you. No upselling.
Why is my refrigerator not cooling?
When a fridge stops cooling in Los Angeles, the cause is usually a failed compressor, a frosted-over evaporator fan, or a stuck defrost system — rarely a lost cause. We pinpoint the exact fault on-site, and most refrigerator repairs land in the $180–$650 range. Ask about available appointments; timing depends on scheduling and parts. See the refrigerator error codes we decode, or read about Sub-Zero & built-in repair for high-end units.
How Epic Star fixes refrigerators in Los Angeles
Epic Star responds to refrigerator calls because spoiled food does not wait. Ask about available appointments; timing depends on scheduling and parts. Tell us the brand and symptom so we can prepare for the visit.
What we cover
Built-in refrigerators (Sub-Zero, Thermador, Viking, Wolf, Miele) are a specialty, not a side job — sealed-system work requires EPA Section 608 certification, and we hold it. Counter-depth French-door units from Samsung, LG, KitchenAid, and GE make up the bulk of our volume; we’ve seen every error code and failure pattern on these platforms. Older Whirlpool and Kenmore fridges we service routinely — we know which component generations fail and when.
Diagnostic-first, flat-rate pricing
A technician runs the full diagnosis before quoting anything. The $85 service call is credited to your repair the moment you approve work — so a completed repair has no separate diagnostic charge. You receive a written flat-rate quote, not an hourly estimate. If the repair isn’t economically sound (say, a $1,400 compressor job on a 14-year-old fridge), we tell you plainly.
What refrigerator problems we actually fix
The calls we take every week: fridge not cooling but freezer works (evaporator fan or defrost system); fridge and freezer both too warm (compressor or sealed system); ice maker dead (water inlet valve, frozen fill tube, or module failure); water pooling under the unit (clogged defrost drain or cracked drain pan); loud grinding or buzzing at night (fan motor bearings or loose drain pan). See the FAQ for full diagnosis guidance.
Service area
Beverly Hills, West Hollywood, Santa Monica, Brentwood, Westwood, Bel Air, Pacific Palisades, Century City, Sherman Oaks, Studio City, North Hollywood, Encino, Tarzana, Valley Village, Hollywood, Los Feliz, Hancock Park, Marina del Rey, Venice, Playa Vista, Culver City, Mar Vista, Manhattan Beach.
Repair or replace?
A refrigerator typically lasts about 13 years. Our rule is the 60% rule: repair if the cost stays under 60% of a comparable new unit and the fridge is within its typical lifespan; lean toward replacing once it is past that lifespan or the quote crosses the line.
| Appliance age | Our guidance |
|---|---|
| Under 8 years | Usually repair |
| 8–13 years | Weigh the 60% rule |
| Over 13 years | Often replace |
When you’re unsure, our $85 diagnostic visit is credited toward the repair when service proceeds and gives you an exact quote before you decide.
Common symptoms & likely causes
A quick reference for the failures we see most on Los Angeles refrigerators, with a first step you can try before you call.
| Symptom | Likely cause | First step |
|---|---|---|
| Running but not cooling | Dirty condenser coils or failing evaporator fan | Clean coils, check airflow around the unit |
| Freezer cold, fridge warm | Frost-blocked evaporator or stuck damper | Defrost manually, then call if it returns |
| Water pooling under unit | Clogged defrost drain | Clear the drain line |
| Loud humming or clicking | Failing compressor relay or condenser fan motor | Stop using it and book service |
| Ice maker not producing | Frozen fill line or faulty inlet valve | Check water line, inspect valve |
Call (213) 205-2055
Or text a photo of your refrigerator — include the model number sticker if you can find it (typically inside the door frame on the left wall). We respond within 30 minutes during business hours.
Use the manufacturer manual for model-specific instructions. See About Epic Star for business information.
Real Refrigerator & Fridge Repair in Los Angeles jobs we've completed
Common issues we fix
-
Refrigerator not cooling but freezer works
Most likely causes:
- Evaporator fan motor failure
- Defrost system failure (heater, thermostat, or timer)
- Damper control malfunction
- Air circulation blockage
-
Refrigerator making loud noise
Most likely causes:
- Evaporator or condenser fan motor wear
- Compressor failing
- Loose drain pan
- Defrost heater issue
-
Ice maker not making ice
Most likely causes:
- Water inlet valve failure
- Frozen water line
- Ice maker module/switch failure
- Low water pressure
-
Water on the floor under the fridge
Most likely causes:
- Clogged defrost drain
- Cracked drain pan
- Water inlet valve leak
- Door seal failure causing condensation
-
Refrigerator runs constantly
Most likely causes:
- Dirty condenser coils
- Failing door gasket
- Condenser fan motor failure
- Thermostat malfunction
Frequently asked questions
How much does refrigerator repair cost in Los Angeles?
Most refrigerator repairs in Los Angeles cost between $180 and $650 depending on the issue. Common repairs (thermostat replacement, defrost system, water inlet valve) typically run $200–$400. Compressor and sealed-system work runs higher, $500–$900+. Sub-Zero sealed-system repairs typically run $800–$1,500+, and a Sub-Zero compressor replacement $1,200–$1,800. Our $85 service call is credited toward the repair when you proceed, and you get a flat-rate quote before any work begins.
Do you repair Sub-Zero refrigerators?
Yes. We have extensive experience with Sub-Zero built-in refrigerators including the 600-series, 700-series, and panel-ready units. We are an independent specialist — not a Sub-Zero Factory Authorized service (Box Appliance holds that exclusive partnership in LA County). We typically offer faster scheduling and competitive pricing for out-of-warranty Sub-Zero work.
Can you come the same day?
In most cases, yes. Ask about available appointments; timing depends on scheduling and parts. Coverage area is Westside LA, parts of the San Fernando Valley, Hollywood, Mid-City, and the beach cities. For after-hours emergencies, call (213) 205-2055 directly.
What brands do you service?
All major refrigerator brands: Sub-Zero, Wolf, Viking, Thermador, Miele, Dacor, Gaggenau, Fisher & Paykel, Samsung, LG, GE (including Monogram, Profile, Café), Bosch, Whirlpool, KitchenAid, Maytag, Frigidaire, Electrolux, Haier, Amana, Kenmore, Jenn-Air, and Bertazzoni.
Do you offer a warranty?
Yes. Every completed repair includes a 30-day labor warranty. Parts we supply are warranted for 90 days.
Is my refrigerator worth repairing or should I replace it?
Our honest rule of thumb: if the repair costs less than 60% of a comparable new unit, repair it; above that we recommend replacing. Between 8 and 13 years old it is a judgment call even under the line, and past 13 years we usually recommend replacement. Premium brands like Sub-Zero often justify repair well past 15 years given the unit's $7,000–$15,000 replacement cost.
Do you speak Spanish?
Yes. ¿Habla español? Hablamos español. Our technicians and dispatch are bilingual. You can call (213) 205-2055 and request Spanish service, or visit our Spanish-language site at epicstarcor.com/es/.
Google reviews
★★★★★
Great service!
★★★★★
They quickly diagnosed the A/C in hot weather and offered good prices on the replacement part. The technician, Ivan, fixed the issue, explained everything in detail, and provided recommendations for A/C maintenance. I recommend this company.
★★★★★
They upgraded my thermostat to a smart thermostat. Amazing, same day service and install was fast. Great communication and scheduling was easy 10/10 recommend
Book a diagnostic/repair visit
Ready to book Refrigerator & Fridge Repair in Los Angeles?
Or text a photo of your appliance so we can bring the right part.