Ice Maker Repair in Los Angeles
Built-in ice makers, refrigerator ice makers, and stand-alone units. Sub-Zero, Scotsman, U-Line, Manitowoc, KitchenAid.
Updated May 2026
Quick facts
| Service call | $85 — fully credited toward your repair |
|---|---|
| Warranty | 30-day labor · 90-day parts |
| Credentials | BEAR #A 50636 · EPA Section 608 Universal |
| Hours | Mon–Fri 09:00–19:00 Sat–Sun 10:00–16:00 |
Sub-Zero ice maker specialty
Refrigerator-integrated, freezer compartment, 700-series dedicated icemakers — all serviced.
Stand-alone units
Scotsman, U-Line, Manitowoc, KitchenAid undercounter ice makers — common in Westside wet bars.
EPA-certified for sealed systems
Required for stand-alone ice makers with their own refrigeration cycle.
Same-day for most jobs
70% same-day when called before noon.
$0 service call with repair
$85 fee waived when you proceed.
Bilingual EN/ES
Both languages spoken.
How Epic Star fixes ice makers in Los Angeles
Ice makers fall into three categories with different failure modes: (1) refrigerator-integrated (Whirlpool, KitchenAid, GE, Samsung, LG, Sub-Zero refrigerator-style), (2) freezer-compartment Sub-Zero 600-series ice makers with rotating ejector arm, and (3) stand-alone undercounter units (Sub-Zero 700-series, Scotsman, U-Line, Manitowoc) with their own sealed refrigeration system.
Sub-Zero ice maker pattern
Sub-Zero refrigerator ice makers (600 and 700 series built-ins) have a predictable failure curve. The ice maker module typically fails between years 8 and 12. The water inlet valve fails between years 10 and 14. Both are routine replacements — module $320–$480 all-in, water inlet valve $200–$320.
Stand-alone undercounter ice makers
Sub-Zero UC-15I, UC-24I, U-Line, and Scotsman residential undercounter ice makers are common in Westside wet bars and butler’s pantries. These have their own compressors and sealed refrigeration systems — we use our EPA 608 Universal certification for any refrigerant work.
LA hard water is the silent killer
LA tap water at 350+ ppm hardness shortens ice maker life. Water inlet valves fail faster, ice mold scales, water reservoirs deposit minerals. Recommendation: annual water-line filter changes (or better, whole-line filtration upstream of the ice maker).
Call (213) 205-2055
Or text a photo of your ice maker / refrigerator model-number tag.
Real Ice Maker Repair in Los Angeles jobs we've completed
Common issues we fix
Ice maker not making ice
Most likely causes:
- Water inlet valve failed or restricted
- Water line frozen
- Ice maker module / control failure
- Ejector motor failed
- Water filter clogged (impedes flow)
Ice maker making small or hollow ice
Most likely causes:
- Water pressure low (filter or valve restriction)
- Ice maker fill duration too short (control issue)
- Water inlet valve partially clogged
- Temperature too high in freezer compartment
Ice maker leaking water
Most likely causes:
- Water line connection loose
- Water inlet valve dripping
- Ice mold cracked
- Drain line clogged (Sub-Zero pop-up ice makers)
Ice tastes bad or smells
Most likely causes:
- Water filter overdue for replacement
- Ice maker reservoir contaminated
- Plumbing line picking up odors
- Mold in storage bin
Sub-Zero ice maker won't cycle
Most likely causes:
- Ice maker module failure (common at 8-10 year mark)
- Control board failure
- Ejector motor frozen
- Sensor failure
Frequently asked questions
How much does ice maker repair cost in Los Angeles?
Most ice maker repairs cost $180–$520. Water inlet valve replacement $200–$320. Ice maker module / control $280–$420. Stand-alone ice maker compressor or sealed-system work $500–$900+. Sub-Zero ice maker module replacement runs $320–$480. $85 service call waived with completed repair.
Do you repair Sub-Zero ice makers?
Yes — extensively. Sub-Zero refrigerators (600-series, 700-series), Sub-Zero dedicated ice makers (UC-15I, UC-24I), and Sub-Zero freezer drawer ice makers all serviced. Most common failure: ice maker module (around 8-10 years old). We stock common Sub-Zero ice maker parts.
Why is my refrigerator ice maker making small / hollow ice?
The most common cause is restricted water flow. Check the water filter first — if it's overdue, replace it and see if ice quality improves over 24 hours. If not, the water inlet valve may be partially clogged with mineral deposits (LA hard water is a factor).
How often should I replace my refrigerator water filter?
Every 6 months minimum, more often if you have a large household. LA hard water clogs filters faster than the national average. An overdue filter causes 60–70% of 'small ice' and 'slow ice production' calls we receive.
Can you repair Scotsman and U-Line ice makers?
Yes. Scotsman C-Series and SCN/SCE residential ice makers, and U-Line ice makers (Wine Captain integrations, Crescent ice models) — both serviced routinely. These are sealed-system units, so we use our EPA Section 608 Universal certification for any refrigerant work.
Is it worth fixing an old ice maker?
For refrigerator-integrated ice makers: usually yes, the module is the most common failure ($320–$480 repair vs. losing the ice function entirely). For stand-alone Sub-Zero units (UC-15I, UC-24I): repair almost always wins given $4,000–$6,000 replacement cost. For older Scotsman or U-Line units over 10 years with sealed-system failure: evaluate case-by-case.
How long does ice maker repair take?
Most repairs take 45–75 minutes on-site. Stand-alone ice maker sealed-system work takes longer (2–3 hours) and may require leaving the unit overnight for refrigerant vacuum and recharge.
Call (213) 205-2055
Or text a photo of your appliance for a fast estimate.